> > > H. whtvr. k. me2.
> >
> > 'm s srry t hr f th prblm y'r hvng wth yr vwls. Hp t clrs p sn.
> >
> > n"kp tkng th mdctn"l
>
> EnileAfterYouHelpHimHelpMe-MySpacebarIsStuck!
>
> Dar"SpacesAreForWimpsAnyway"ien

SO ARE LOWERCASE LETTERS. I DON'T KNOW WHY WE SEEM TO GET SO MANY CUSTOMER EMAILS FROM PEOPLE APPARENTLY UNAWARE THAT THEY CAN TURN OFF THEIR KEYBOARDS' "CAPS LOCK" FUNCTION. OR MAYBE THEY JUST *LIKE* SEEING NICE, BIG BOLD CAPITAL LETTERS IN EVERYTHING THEY WRITE. POSSIBLY IT COMPENSATES FOR THE IGNORANCE WITH WHICH THEIR QUESTIONS ARE OFTEN SUFFUSED. PERSONALLY, WHEN I OPEN AN EMAIL LIKE THAT, THE TEMPTATION IS TO JUST CLOSE IT AGAIN AND MOVE ON TO ANOTHER, USUALLY MORE INTELLIGENT QUESTION FROM SOMEONE ELSE. ALSO, A LOT OF THESE CAPITAL-LETTER FANATICS SEEM TO HAVE @AOL.COM IN THEIR EMAIL ADDRESSES. WHAT'S UP WITH ALL THE AOL'ERS?

Iss "Shhhhhh...keep it down!!!" achar