> Sympatico, eh? Is your modem a white thing with four (one only lights up when you turn the modem on) lights on the left and the words '3Com HomeConnect' on the right?
>
> I don't know how Sympatico handles their DSL, but I know that Telus forces you to 'register' your PC (they take your PC's MAC address and put in their database; this is used for authentication purposes and prevention of connection 'squatting').
>
> You have to plug the DSL modem into a certain port on the hub. It's usually marked with something like 'Uplink'.
>
> If you want to get tech support from Sympatico on this issue, don't tell them you have a home network. (Try setting it up on just one computer for good measure, too.) If you can get it set up on one computer, you can repeat the process on the others and plug them all into the hub. That's how I did it (however, you're most likely only given one IP address, you might need a router).
>
> FYI, Ethernet is greatly preferable to USB in this situation (but that's my personal preference).
>
> Some more information would help, too: what happens when you try to use the new connection?
>
> > Well, ok, this board isn't about that kind of stuff, but this place has the most socially-apt technical persons I've seen.
> >
> > We just got DSL - GAH! I wanted cable! - and we have one itty bity problem, namely, our ethernet card is full. we've got a network... So we thought we could just plug it into the hub. Tech support guy that I called (He's worth a computer stupidity entry) said Sympatico won't support us if we do.
> >
> > So, anyway, the question is, how do I get the computer to go out and find the stupid DSL modem? (On a mac, I mean) Or should it just magically work if I plug it into the hub?
> >
> >
> > Arg. If only they'd gotten the USB model.
> >
> > Etienne


We just discovered the line isn't in yet. Some people shouldn't be allowed near computer services...

Thank for the help, really.

Etienne