> What this man had done annoyed me and I thought, "He's not gonna get away with it." Having got my new shoes (with her admirable help) I went straight to customer services and told them about my excellent service, adding that I had witnessed the previous customer and what I thought of his attitude and how helpful the girl had tried to be to him. To this day I don't know what, if anything, ever came of his complaint and my rebuttal, but it was worth doing just to try and defeat some petty small-mindedness.
>
> Beasty

I like you, Beasty.

Gri"p the hefty handle firmly whenever you take out the tra"sh(ny)